Terms of Website – Privacy Policy

1. Background

2.      Introduction

Diesel Tuning UK Ltd. and our other associated trading companies (“We”) respect your data and are committed to protecting and respecting your privacy.

Diesel Tuning UK Ltd. owns and runs the following websites:

• Diesel Tuning UK Ltd – www.diesel-performance.co.uk
• Diesel Tuning UK Ltd – www.dieseltuninguk.co.uk
• Diesel Tuning UK Ltd – www.dieseltuninguk.com
• DTUK Performance – www.dtuk-performance.co.uk
• DTE Systems – www.chiptuning.com/uk
• Juicy Detailing – www.juicydetailing.co.uk

This website is owned and run by Diesel Tuning UK Ltd. 

In the event that additional business branches are added or removed this Privacy Policy will be updated accordingly.

We are committed to protecting your data and privacy in accordance with our obligations as established under government data protection legislation. The current data protection law is found in the Data Protection Act 1998 and other UK legislation.  After 25th May 2018 the EU General Data Protection Regulation (GDPR) and related legislation will come into effect.

This privacy policy explains what information we collect about you and how it will be used. We are committed to respecting any data you share with us and keeping it safe.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Please be aware that this privacy policy does not cover links to third-party websites, plug-ins and applications that may be in use across Diesel Tuning UK Ltd. websites and which do not fall under our control. We use such links to improve your experience of our websites and always try to make such links clear, so you know that you have left our websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

3. How and what Information we may collect on you

You are in control of what information we collect about you. By submitting your information on any of our websites you consent to the use of that information as set out in this policy. However, if you choose not to share your information some areas of our websites may not be accessible or useable.

We collect data and information in the following ways:

3a. Information that you provide us, including:

• Information you actively provide when using our website including when you purchase a product or complete an online enquiry. For example, when you purchase a tuning module or a pedal box we will ask for your personal information in order to for us to process your purchase. This information is likely to include identity data (may include your first name, last name, username, title, type of phone), contact data (may include your billing address, delivery address, email address, telephone numbers and vehicle information including registration) and financial data (may include your bank account and payment card details). 
• If you contact us by post, email or telephone, we may keep a record of any correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to these.
• Marketing and Communications data, such as your name and email address, if you choose to opt-in to receive marketing material from us.
• Contact and Identity data should you choose to enter into any competitions or prize-draws.

3b. Information that is automatically collected by our websites

We use passive means to collect information such as tracking what pages you visit on our sites. This information is used by our websites to determine how visitors use our sites. This then feeds into the development of the sites as we aim to make them more enjoyable and easy to use. Such collected data may include:

Cookies 

We use ‘cookies’ to enhance your experience on our websites. Cookies are small data files that are sent to your browser and stored temporarily on your computer to help retain the information that you have entered whilst you browse our sites.

A cookie will typically contain the name of the domain from which the cookie has come and the ‘lifetime’ of the cookie. Cookies do not give us your personal information, they provide us with non-personal information such as remembering your browser settings, what types of software you are using etc., so that we can work with the sites to make them as easy to use as possible for you and all our visitors.

Certain cookies sent to your browser will help us to save you time. For example, if you’re halfway through an online purchase our cookies will allow you to browse other areas of our websites and then return to your purchase.

Most browsers automatically accept cookies but you can both delete existing cookies from your browser and, by editing your browser options, choose not to receive cookies in future. Please visit www.allaboutcookies.org for more information on this.

Please note that if you choose not to receive cookies then some areas of our websites may fail to function as intended so degrading your user experience.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. Your IP address may also be used to diagnose problems with our server, monitor visitor traffic patterns and site usage to help us develop and improve our sites further.

3c. Sensitive Data

Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, criminal history, information about your health and genetic and biometric data. Usually we don’t need to record any sensitive data, however if this changes this privacy policy will be updated. 

4.      How we use your personal data

• We will only ever use your data when legally permitted. The most common uses of your personal data are:
• When we need to perform the contract between us. Such as emailing you a purchase order and processing your bank details.  
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• When you have given us consent to process your personal data in order to send marketing information to you.

5.      Administration and other non-marketing uses of data

We will use the information you enter onto our websites for administration purposes and any other purposes made clear in the data entry forms themselves, or referenced within our terms and conditions.

5a. Third Parties and disclosure of your personal data

Disclosure of your data to others may be necessary to ensure the smooth provision to you of the products, services and information you request.

We will not sell your data or share personal data with third party organisations for marketing purposes, but we do use third parties to outsource functions when we do not have the in-house capacity or capability required, such as the use a finance company to offer finance on tuning systems; fulfilment of an electronic money process (e.g. Paypal/Sagepay); and the use of a mailing house for mailings. In such cases we will only use reputable and well vetted firms and have contracts and processes in place that ensure the safe and confidential processing of personal data at all times. We may also disclose personal information where required or otherwise permitted by law.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

5b. Online Advertising 

If you visit our websites, you may subsequently see banner advertisements from us whilst browsing other websites. These adverts are placed by us by approved, specialist media providers. These adverts may be targeted at you based on cookies placed on your computer or other devices when you visit our websites.If you are active on Social Media you may also see our adverts on your Social Media channels. We may make use of existing profiling tools provided by Social Media companies to try and ensure you are seeing adverts from us that may be of interest to you. We may also utilise existing data we hold on you in combination with these existing social media tools to make our marketing more targeted.

This can include passing certain data onto Social Media companies (they cannot pass this data onto any other third parties or use this to contact you in anyway) who are based outside the European Economic Area (EEA).

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection with your personal data, so European law has restricted transfers of personal data outside of the EEA unless the transfer meets certain criteria. 

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or
• Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
• Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

If none of the above safeguards is available, we will request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

If you wish to provide a link to the Site, this must be to the Diesel Tuning UK Ltd Homepage.